If you believe you have an emergency during normal consultation hours, please telephone in advance and advise our reception staff that it is an emergency situation. They will organise to fit you in as quickly as possible when you arrive at the clinic. If an emergency occurs outside of normal working hours, please telephone and you will be directed to the vet on call. We have a vet on call 24 hours a day, seven days a week. Please only contact our vet on call if you have a genuine emergency as non- emergency calls will prevent a more urgent case from being attended too.